Yes. TM customer service is available 24/7 , including weekends and holidays.

TM does not have a separate toll-free number, but dialing 808 from a TM SIM is usually free or charged at minimal rates.

Question 1

Can I contact TM customer service through chat?

Accepted Answer

Yes. You can contact TM through live chat on the official TM/Globe website or via the GlobeOne app.

Question 2

Are TM customer service agents available on weekends?

Accepted Answer

Yes. TM customer service is available 24/7, including weekends and holidays.

Question 3

Can I use a Globe landline to call TM customer service?

Accepted Answer

Yes. You can call TM customer service using a Globe landline by dialing (02) 7730-1500.

Question 4

How can I set an appointment before visiting a Globe or TM store?

Accepted Answer

You can book an appointment online through the official Globe website by selecting your store, date, and time.

Question 5

Does TM have a toll-free hotline?

Accepted Answer

TM does not have a separate toll-free number, but dialing 808 from a TM SIM is usually free or charged at minimal rates.

Guide

TM Customer Service Number & Hotline – 24/7 Support Guide for TM Users